Question 1

Can I share my own experiences or product recommendations?

Accepted Answer

Absolutely! We’d love to hear about your experiences and any products that have worked well for you or your loved ones. If you have suggestions or creative ways you've found to use certain products, please feel free to share them with us. Your insights could help others in similar situations. You can submit your ideas through our contact form!

Question 2

What if I buy a product and my loved one does not want to use it?

Accepted Answer

Products recommended on this site are provided for your convenience and are listed based on general feedback and user experiences. However, we do not take responsibility for their quality, effectiveness, or suitability for individual needs.  Keep in mind, adapting to a new product can take time.  Introduce it, make it available, or wait until its need is more easily welcomed. What is not welcomed today, may be of use at a later time. Hang in there!

We encourage you to carefully review product details, ratings, and reviews and/or consult with a healthcare professional before making a purchase.

Question 3

Are the products certified for memory care use?

Accepted Answer

These recommended products are suggestions based on general usefulness and feedback from users. However, they are not officially certified for memory care use, and their effectiveness may vary depending on individual needs. We encourage you to review each product further and consult with a healthcare professional to ensure they are suitable for your specific situation.

Question 4

How do I return a product?

Accepted Answer

Since the products listed on this site are purchased through Amazon and other affiliate links, any returns or exchanges are handled directly by the vendor. For assistance with returning a product, please visit the vendor website and follow their return process, which can typically be found in your order history. If you need further help, their customer service teams are available to assist with any return-related inquiries.

We welcome your feedback on products and encourage you to send us a note to assist us in refining and growing recommendations.  See Contact Us page.

Question 5

Are the listed products covered by insurance or Medicare?

Accepted Answer

Insurance and Medicare coverage can vary depending on the product, the specific plan, and your loved one’s needs. While the products listed on this site are available for purchase on Amazon, we recommend checking with your insurance provider or Medicare directly to determine if they offer coverage for any of these items. Many medical supplies and assistive devices may be eligible for reimbursement under certain conditions, but it's important to verify with your provider for the most accurate information

Question 6

This is a thin list! Is more coming? I'm stumped on the closet and the entertainment ideas.

Accepted Answer

We hear you—those are definitely two tricky categories with no clear roadmap! No wonder you’re feeling stumped. The good news is, YES, more is on the way! Our team is working hard to find the right balance between price and practicality. We know no one needs more stuff, so we’re focusing on adding items that truly make a difference. Keep an eye out for adaptive and rehabilitation clothing—easy on, easy off, and super functional. Our racks will start to fill up this spring, so be sure to check back. We're glad you're here, and we can't wait to share more with you!

Question 7

What are the stage ratings I see with the products?

Accepted Answer

The stage ratings you're seeing refer to the different levels of dementia, which range from early to advanced stages. As dementia progresses, a person's needs change. Products are rated by the stages they’re most useful for. For example, in the earlier stages (Stage 3-4), someone may need products to help with memory and daily tasks, while in the later stages (Stage 6-7).  All ratings are approximations and aimed at helping anticipate what is or will be useful.

Gentle Living Co

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